Course Catalog

NavigaYou

Subscription Learning Program

Naviga Ad Training Tailor Made for You

Classes to Choose From – Select any combination that adds up to 24 hours

CRM

My List Reports

Powerful reporting tool to convert lists to Opportunities, Call Lists, Interests, Action Items, and more

Rep Budgets

With dashboards to track progress to goal by Financial Period

Marketing List

Assign Individual Contacts to outside email blast lists

Marketing Campaigns

To track sales via internal marketing initiatives

HTML Templates

Standardized forms to communicate effectively

Transfer/Change Reps

Easy management process to handle rep turnover or changes

New Leads feature

Leads to be qualified before Account is created

New Opportunity Configuration

Additional configuration for multiple Opp Types and Stages

Lead to Opportunity to Proposal workflow

The intended workflow for maximum success

ADV

Ranking & Comparison Reports

Year Over Year and Issue by Issue Analyses

Pinpoint Analysis

Powerful reporting tool to drilldown into order data

HTML Templates

Standardized forms to communicate effectively

Report Templates on Orders by Product

On-screen report writer tool with new saved template report versions

Production Workflow & Calendar & Reminders

Copy chasing stages, Newsletter Calendars, and Automated Email Reminders

Events via AD Products with Billing Schedules

Order Management for Conferences and Date-Based Events

Display Packages and Incentive-based Pricing

Optional Pricing Packages and Rules

Campaign Tickets & Adjustment Tickets

New ways to communicate and get approvals or notifications on Campaigns or Price Adjustment requests

Inventory Availability reports

For tracking Premium Position availabiltiy and more

Commissions

Shows eligible orders per Sales Rep per Financial Period, including cancelled and credited orders

Client Type Defaults

New Account setup default options

Ratecard Settings and Rate line features

To review new settings and features

Account Approvals and Campaign Approvals

For credit checks before extending payment terms and for approving deep discounts

Accounts Receivable

Revenue Categories

Could be used to compare to P&L reports

Pay Links

New email option for secure credit card payments

HTML Templates

Standardized forms to communicate effectively

Balance Forward vs. Activity Statements

Advanced options for running Statements

Aging Report advanced features

Sort Code and Parameters for more detailed Aging Reports

Credit Control & Collection Statuses

For Credit Controllers to chase for payment and track delinquent accounts

Duplicates & Merge/Purge

Easy account management and clean up features

Misc Invoicing

To send invoices for anything outside the Advertising Module

ADV/AG Payment Application screen

Best screen to see the full accounting by Account and apply COA and Credits easily

Write-offs & Refunds

Bad Debt or Credit Write-offs and check or credit card Refunds

Payment Receipt Templates

Standardized forms to communicate effectively

General Ledger

Trial Balance & G/L Transactions reports

Includes External G/L Interface Codes

G/L Budgets

To set goals and track progress by G/L code

G/L Code Groups

Could be used to compare to P&L reports

Post to G/L & Month-end Close

Review best practices and reports

Admin

Naviga Parameters

Overall System Settings

Country/Address Setup

Defaults for Address and Phone number formats

Informer 5 with new Dashboards

Includes Naviga Ad on-screen Widgets too!

Full Security review

Module, Menu, Group, and User levels

Customer Account Maintenance

Full review of new features and settings

Portals

Customer Portal

Setup, Customizations, and Best Practices

Sales Rep Portal

For Sales Reps to access their Advertisers, Opportunities, and Campaigns

Classified Self-Service Portal

Order Management and Classified Ad Design

We understand each site’s uniqueness, hence our training program accommodates businesses of all maturities.

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